Set up a lean mindset at your indirect operations and service processes

Service management skill up

When applying the principles of Lean Thinking beyond the lines of manufacturing operations, to the white collar processes of service /non manufacturing businesses or functions/ departments, we can produce great contributions to the overall business profitability as well as to the generation of value for the customer.

You can detect lots of non-visible waste (muda) if you analyse any “service” related operational environment: inefficient movements, job queues and piecemeal operations, non-standard manual processing, useless or duplicated activities, which can be identified and eliminated if people get prepared and aware enough about the hidden waste and loss risk.

To ensure continuous improvement perspective and the sustainability of results over time you can change the mindset and behaviors of people through specific training programs.

Let’s achieve your goals

Feel free to contact consultants of JMAC’s;
Share your  issues and desirables;
Define your action with us;
We are going to work side by side.